Sales and Service → Sales Mastery

Virtual Selling (SM007)


Description
The world is constantly changing. Some of us are working from home more often, particularly as technology has improved to make that possible. But what does that mean for traditional business, like sales, in which you regularly meet face-to-face with customers?

Well, that’s changing, too. More and more often, virtual selling is replacing in-person sales conversations, and that’s only going to increase. It’ll take some getting used to, for sure. Luckily, customers are getting used to it. This course outlines the processes and technologies available so that you can engage with customers and close those deals remotely.

By the end of this course, you’ll be able to:

•Set up your workspace professionally
•Prepare for virtual selling
•Describe the differences between virtual and face-to-face sales

Why take this course?

Selling virtually uses the same principles as selling directly to a customer. You’re trying to get them to buy from you, after all. But actually, it’s a new skill to learn, and whether you’re a sales executive, manager, or rep, virtual selling is fast becoming a part of business life. This course will explain the new processes that are necessary to improve your sales potential.

10 mins | SCORM | Takeaway Tasks

Version Date: 2021/10/12

Content
  • Virtual Selling
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever