Sales and Service → Sales Mastery

Understand Why Deals are Lost (SM004)


Description
Do you ever think about the deals you’ve lost? Every sales professional loses deals, especially if you work in a fast-paced environment in which you have to contact 100 prospects a day. But if you don’t understand exactly why those deals were lost, you might not be able to improve your sales figures in the future.

There are many reasons why you might lose a deal, so it’s important to gather feedback from your prospects to help you understand the situation. Losing deals can be difficult and may leave you feeling disappointed and lacking in confidence. Fortunately, there are several strategies you can use to handle lost deals better. And even though you’ve lost a deal right now, that doesn’t mean it can’t be revived in the future, such as with a product update.

By the end of this course, you’ll be able to:

•Identify reasons for lost deals
•Explain the best way to handle losing deals
•Apply strategies to revive lost deals

Why take this course?

This course is ideal for anyone working in sales who wants a deeper insight into the sales process. You’ll learn what causes deals to be lost, how best to handle lost deals, and how to renew your prospects’ interest in deals you’ve previously lost.

10 mins | SCORM | Takeaway Tasks

Version Date: 2021/10/12

Content
  • Understand Why Deals are Lost
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever